Latvia Lotus User Group (www.vlaad.lv)

    Tivoli Data protection causes Domino to crash

    Vladislavs Tatarincevs  2 July 2009 15:45:50

    During last several month I saw this call stack several times, and  a workaround we have found that DOWNGRADING Tivoli Data Protection solves a problem.
    At least it worked for some 3 customers who use Domino and Tivoli Storage Manager for Data protection

    This call stack is described in 2 IBM technotes, but seems they are not relative to this problem.

    http://www-01.ibm.com/support/docview.wss?rs=0&q1=%2bNSFDbOpenExtended3&q2=domdsmc&uid=swg21301659&loc=en_US&cs=utf-8&cc=us&lang=all
    http://www-01.ibm.com/support/docview.wss?rs=0&q1=%2bNSFDbOpenExtended3&q2=domdsmc&uid=swg21327713&loc=en_US&cs=utf-8&cc=us&lang=all

    so if you have problem like this just make one step back with your TDP version.

    hope it would help someone.

    vlaad

    ############################################################
    ### FATAL THREAD 1/3 [ domdsmc:  0704:  0e14]
    ### FP=0x002cc770, PC=0x60176c41, SP=0x002cbffc
    ### stkbase=002e0000, total stksize=356352, used stksize=81924
    ### EAX=0x02460648, EBX=0x000013e3, ECX=0x01ea0000, EDX=0x01ea0000
    ### ESI=0x002cc77c, EDI=0x00000000, CS=0x00000023, SS=0x0000002b
    ### DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b Flags=0x00010206
    Exception code: c0000005 (ACCESS_VIOLATION)
    ############################################################
    @[ 1] 0x60176c41 nnotes.Panic@4+417 (2cc77c)
    @[ 2] 0x607724d6 nnotes.NSFPanic@8+102 (0,60bdd06c)
    @[ 3] 0x60127769 nnotes.RmRestart@0+1369 ()
    @[ 4] 0x600136a0 nnotes.InitializeNSF@0+3056 ()
    @[ 5] 0x6078d6b9 nnotes.NSFDbOpenExtended4@48+217 (2cef48,0,0,0,0,0,0,0,0,0,0,0)
    @[ 6] 0x60028f11 nnotes.NSFDbOpenExtended3@48+65 (2cef48,0,0,0,0,0,0,0,0,0,0,0)
    @[ 7] 0x60072b36 nnotes.NSFDbOpenExtended2@44+54 (2cef48,0,0,0,0,0,0,0,0,0,0)
    @[ 8] 0x6008ec66 nnotes.NSFDbOpenExtended@28+54 (2cef48,0,0,0,0,0,0)
     [ 9] 0x10032e93 tdpdom (a09f06a2,2e37,461,0,0,0,0)
    Comments

    1Jim Casale  02.07.2009 17:17:53  Tivoli Data protection causes Domino to crash

    Vlad, What version of Domino and TDP were you running and what did you downgrade to?

    2Albert Buendia  02.07.2009 19:37:18  Tivoli Data protection causes Domino to crash

    Same question than @1. Thanks.

    3Giannandrea Schiavo  02.07.2009 21:57:55  Tivoli Data protection causes Domino to crash

    Hi Vlad, please be patient for the "queue", always the same question at @1. Many thanks in advance

    4Vlaad  03.07.2009 13:28:45  Tivoli Data protection causes Domino to crash

    Hi, in one case domdsmc.exe was 389120 bytes according to NSD.

    will get exact version of TDP client soon.

    I know for sure 5.4.2.1 of TDP works fine, does not cause any issues.


    Discussion for this entry is now closed.