Tivoli Data protection causes Domino to crash 


During last several month I saw this call stack several times, and  a workaround we have found that DOWNGRADING Tivoli Data Protection solves a problem.
At least it worked for some 3 customers who use Domino and Tivoli Storage Manager for Data protection

This call stack is described in 2 IBM technotes, but seems they are not relative to this problem.

http://www-01.ibm.com/support/docview.wss?rs=0&q1=%2bNSFDbOpenExtended3&q2=domdsmc&uid=swg21301659&loc=en_US&cs=utf-8&cc=us&lang=all
http://www-01.ibm.com/support/docview.wss?rs=0&q1=%2bNSFDbOpenExtended3&q2=domdsmc&uid=swg21327713&loc=en_US&cs=utf-8&cc=us&lang=all

so if you have problem like this just make one step back with your TDP version.

hope it would help someone.

vlaad

############################################################
### FATAL THREAD 1/3 [ domdsmc:  0704:  0e14]
### FP=0x002cc770, PC=0x60176c41, SP=0x002cbffc
### stkbase=002e0000, total stksize=356352, used stksize=81924
### EAX=0x02460648, EBX=0x000013e3, ECX=0x01ea0000, EDX=0x01ea0000
### ESI=0x002cc77c, EDI=0x00000000, CS=0x00000023, SS=0x0000002b
### DS=0x0000002b, ES=0x0000002b, FS=0x00000053, GS=0x0000002b Flags=0x00010206
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x60176c41 nnotes.Panic@4+417 (2cc77c)
@[ 2] 0x607724d6 nnotes.NSFPanic@8+102 (0,60bdd06c)
@[ 3] 0x60127769 nnotes.RmRestart@0+1369 ()
@[ 4] 0x600136a0 nnotes.InitializeNSF@0+3056 ()
@[ 5] 0x6078d6b9 nnotes.NSFDbOpenExtended4@48+217 (2cef48,0,0,0,0,0,0,0,0,0,0,0)
@[ 6] 0x60028f11 nnotes.NSFDbOpenExtended3@48+65 (2cef48,0,0,0,0,0,0,0,0,0,0,0)
@[ 7] 0x60072b36 nnotes.NSFDbOpenExtended2@44+54 (2cef48,0,0,0,0,0,0,0,0,0,0)
@[ 8] 0x6008ec66 nnotes.NSFDbOpenExtended@28+54 (2cef48,0,0,0,0,0,0)
 [ 9] 0x10032e93 tdpdom (a09f06a2,2e37,461,0,0,0,0)

Comments (4)
Vladislavs Tatarincevs July 2 2009 03:45:50 PM

 Comments
1) Tivoli Data protection causes Domino to crash
Jim Casale 7/2/2009 5:17:53 PM

Vlad, What version of Domino and TDP were you running and what did you downgrade to?

2) Tivoli Data protection causes Domino to crash
Albert Buendia 7/2/2009 7:37:18 PM

Same question than @1. Thanks.

3) Tivoli Data protection causes Domino to crash
Giannandrea Schiavo 7/2/2009 9:57:55 PM

Hi Vlad, please be patient for the "queue", always the same question at @1. Many thanks in advance

4) Tivoli Data protection causes Domino to crash
Vlaad 7/3/2009 1:28:45 PM

Hi, in one case domdsmc.exe was 389120 bytes according to NSD.

will get exact version of TDP client soon.

I know for sure 5.4.2.1 of TDP works fine, does not cause any issues.


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