Latvia Lotus User Group (www.vlaad.lv)

Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

Vladislavs Tatarincevs  17 December 2008 18:10:24
Many customers ask me, how to do REMOTE WIPE of stolen device in traveler, because all IT Security guys are very concerned about it.

In traveler 8.5, there is an additional database LotusTraveler.nsf located in root, which helps to manage remote devices.
In this View we see all the devices.


BTW, IT IS POSSIBLE to Lookup address book, don't know if it was in 8.0, but in 8.5, You can lookup, public address book,
that what many customers are asking. ;)




Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

You can open record and see some valuable info like IMEI, if your phone is stolen you can block this IMEI and in this country nobody can use it,
may be only as alarm clock :D

I tested Traveler with my previous phone Nokia N80.

Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction


Here are couple of screen shots what you can do with Traveler.
Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

There is additional SECURITY COMMANDs, you can lock any device from there.
Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

Ok, Lets try to WIPE a DEVICE.

Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction
It asks, what do DO!!!!

COOL, We can even wipe Storage card, and do HARD RESET, (kill address book).



This summer, I asked my blog readers to visit GOOGLE ADs banners, so I can buy Ducati Monster.
I have bought it, and when I ride it, on 185KM/h (115miles/h), lost my NOKIA E65, it jumped from my pocked (it Latvia we have special JUMPING NOKIA PHONES)  at that moment I was sorry, that I don't have option to do remote WIPE.



Ok, back to Traveler, We can remove Traveler, we can format Storage card, which is NICE, and also do HARD RESET. :)
Cool, Lotus People, You are Great!



Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

You can select one, two, or three options.

Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction


It seems that not all devices supports this feature, but big companies has policy, which devices, to use, so for example,
if device does not support remote WIPE, you may not want to install Traveler on it :)

Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

Ok, don't  forget to add IBM Lotus Notes Traveler/Lotus Notes Companion products to Users ECL ;) in Security Settings.
Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

ok, WIPE request is created.

Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction
lets press F9 :)

If I change my mind, I can call back my request.

Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

You can also see, which users are online :)

Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction



Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instructionImage:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction







Image:Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction
Comments

1Kevin Pettitt  17.12.2008 18:33:46  Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

Vladislavs, this is VERY helpful, thanks for posting. I would point out that your very first screenshot doesn't show which view you're in because the left-side navigator is cut off.

Since you seem to have gotten pretty far down the road with Traveler (pun intended), I wonder did you have any issues with firewall ports? Any details on getting this configured on the server side would be helpful actually.

-Kevin

2Kevin Pettitt  17.12.2008 19:29:17  Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

Oh, and I guess I should mention that I purchased a Nokia E71 unlocked here in that States and am trying to make it play nice with Traveler. I did get it working at one point and synced everything, but it stopped working and I'm not sure why.

My Traveler server is in my home office on a spare PC on a dynamic IP, and the mail server is hosted properly outside my office. Had some firewall and port config issues that I overcame at least in part. I can see the remote connection from the phone registering on the server but there is no syncing anymore :-(.

3Vladislavs Tatarincevs  17.12.2008 20:46:31  Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

Well... Can't wait official release, of Domino 8.5 and Traveler 8.5. @Kevin, on What version You were testing? Beta 2? I think it will be fixed in final version. Traveler 8.0 had same problems, but after all fixpacks it worked fine.

4Kevin Pettitt  18.12.2008 3:08:14  Lotus Traveler for Nokia MANAGEMENT and REMOTE WIPE Step-By-Step instruction

I'm running the latest code drop from the private design partner beta, which also happens to be the only version ever installed on this machine. I'm thinking the problem is more with my firewall and port settings, complicated by port 80 blocking from my ISP. It DID work at one point so I'm hopeful I'll figure out what I broke and unbreak it :-).


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